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Consultancy Services

Competitive Tendering

Tendering catering contracts is complex. It requires a thorough understanding of the operational issues and financial structure of the catering accounts as well as the market to ensure that the customer service needs are balanced with the financial goals of the organisation. All too often one aspect outweighs the other creating dissatisfaction.

Our consultants have an in depth knowledge of the market, the strategies and negotiating positions of various companies, the impact of different service levels, tariff structures and contract styles on the bottom line, the value of opportunities that exist and the commercial realities of each project enabling us to steer you towards a positive partnership.

We are able to fully manage the competitive tendering process for catering services from the initial production of tender documentation, through bid analysis to contract negotiations.

Our expertise covers all aspects of the tender process and we are able to assist our clients with all of the following:
  • Prequalification selection process including; drafting advertisements for tender and prequalification questionnaires, analysis of prequalification information, site visit evaluation, shortlist recommendations
  • Preparation of tender documents including; drafting the invitation to tender, establishment of the general conditions of tender, specification of service requirements, draft contract terms, tender acceptance and submissions
  • Tender issue including; management of tender publication and compilation of candidate lists
  • Bid analysis including; evaluation and comparative analysis of submissions, executive reporting
  • Contract negotiation including; management of formal submissions, liaison between client and contractor during budget agreement and contract exchange
Food Service Associates has undertaken the management of competitive tendering for a wide range of clients and for varying types of contract, including cost plus, fixed price, concession, franchise and nil subsidy. In many cases these contracts have included capital investment from the caterer into refurbishment or new build projects.


Food Service Associates (Henley) Ltd, PO Box 48, Henley on Thames, Oxfordshire RG9 3YX